An Insurer

Brolink strives to ensure that the policyholders under our care experience great service. We have dedicated people who have vast experience of insurer processes as well as policy lifecycle management, which includes entering into, varying or renewing policies, as well as full claims management for short-term insurance policies.

Our experience covers both personal and commercial lines, which we administer either on our own platform, Websure, or on the insurer’s own platform, based on a client needs analysis.

Our experience and offerings lie in the following disciplines:

Policy Administration

We value the partnerships with our insurers – the performance of their books placed with us is a key focus of our teams. We have developed our systems to showcase our insurer-partners’ products and always have their latest products on our platform for efficient fulfilment.

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Claims Administration

We have industry-leading claims processes and practices on the floor at Brolink. We provide full-scope claims administration from FNOL to settlement, third party payments, recoveries and salvage. The principles of TCF are embedded in our culture and regularly monitored to ensure best-in-class service.

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Portfolio Management and Personalised Underwriting

Brolink sees the sustainable and responsible profitability of the books of its insurer-partners as its own profitability. We use our mandates to ensure that policyholders benefit from a personal experience during their on-boarding.

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What an excellent service I received from Sanette Pretorius now my burden is off ,Brolink you are the best insurance company. Thank you Brolink

Jabile T