Scrum Master

CAREER OPPORTUNITY
An exciting opportunity exists for a Scrum Master reporting to the Software Development Department. This position is based in Centurion.

JOB DESCRIPTION
Duties and Responsibilities:
•Strongly serving and supporting the Product Owner and Development Team in their quest to do everything possible to delight customers
•Providing all support to the team using a servant leadership style and leading by example. This person should personify Scrum and Agile.
•Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values to delight customers
•Guiding and Coaching both the Scrum Team and the Development team on how to get the most out of selforganization
•Guiding and Coaching both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
•Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
•Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
•Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
•Facilitating getting the work done without coercion, assigning, or dictating the work.
•Facilitating discussion, decision making, and conflict resolution
•Assisting with internal and external communication, improving transparency, and radiating information
•Supporting and educating the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog.
•Update project schedules and associated plans and reports as required, such as scope statements, minutes of meetings, weekly reports, issue logs, risk registers etc., and reconcile with other reports of outstanding tasks as provided by clients or from the internal request system.
•Compile task lists, assign resources, gather duration estimates, schedule tasks and compile project schedules in consultation with the line managers.
•Regularly follow up on outstanding tasks with other staff, update documentation accordingly and communicate progress.
•Manage the scope of projects.
•Negotiate priority changes with all affected stakeholders (including managers and clients).
•Attend client meetings from time to time.

QUALIFICATIONS AND EXPERIENCE
Qualification
Minimum Requirements:
•Matric

•First level Scrum Master certification (PSM I, CSM)
•Post-matric education with subjects related to IT, project management and business
Preferably, in addition to the above:
•Second or Third level Scrum Master certification (PSM II, PSM III, CSP, CTC)
•Formal qualification in project management, e.g. PMI;
•University education with business-related subjects;
•Certificate of Competence (Short-term insurance) or better
Work Experience
Minimum Requirements:
•Experience playing the Scrum Master role for at least one year for a Scrum Team
Preferably, in addition to the above:
•Experience playing the Scrum Master role for at least two years for a Scrum team.
•Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc)
•Track record of continued and recent education in Scrum, including training, conferences, user groups, selfstudy, etc.
•Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs,etc)
•Previous experience as a collaborative leader
•Working knowledge of Jira

TECHNICAL COMPETENCIES
Minimum Requirements:
•Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
•Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
•The ability to distinguish between what “is Scrum” what is “not Scrum”
Preferably, in addition to the above:
•Knowledge of other approaches discussed in the Agile space: XP, Kanban, Nexus, LeSS, SAFe, Crystal, FDD, etc
•Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games • Applicable knowledge of the technologies used by the team

ATTRIBUTES
Attributes required for the position include but are not limited to:
•Excellent communication and mentoring skills (verbal and written)
•Honesty and integrity (clear ITC and clear criminal record)
•Analytical skills and problem-solving ability
•Driven
•Be able to work in a team and individually
•Good work ethic
•Be able to plan and organise
•Building and maintaining relationships with clients
•Leadership and organisational skills
•Adaptability

ABOUT THE COMPANY
Brolink is a leading provider of insurance administration services, providing a comprehensive range of insurance products from South Africa’s top insurers. Our portfolio includes personal insurance, commercial insurance as well as niche products such as agriculture, transport, engineering, and aviation.
As a short-term insurance administrator, Brolink provides a dedicated service to professional brokers in delivering on their clients’ business or professional insurance needs.
Our mission is to connect brokers, insurers, policyholders and partners through our dynamic and innovative IT and expert people driven solutions. Our vision is to be the leading administrator and digital technology and integration platform provider for short-term insurance.
Applicants must have the following:
•Clear ITC
•Clear criminal record
Excellent previous employment references.
Our values are Excellence, Integrity, Fairness, Innovation.
Our Vision is to be the leading digital technology and integration platform for short-term insurance.
Qualified applicants are invited to apply by sending a CV to: HumanCapital@brolink.co.za before 22 August 2024.
Please note that this appointment will be made according to the company’s Employment Equity targets and strategy. Provided you are not contacted within 2 weeks of job application deadline, please consider your application unsuccessful.