Product Setup Administrator and Document Developer

CAREER OPPORTUNITY
An exciting opportunity exists for a Product Setup Administrator and Document Design/Developer to join our dynamic team. This position is based in Centurion.

JOB DESCRIPTION
Duties and Responsibilities:
The primary purpose of this role is to configure insurance product offerings and develop customised documentation templates. This involves interpreting product specifications, designing document templates, and ensuring accuracy and compliance with industry standards.
Key responsibilities include:
•Configuring and maintaining product builds and master files for personal and commercial short-term insurance products
•Analysing and interpreting XML/JSON files for accurate Black Box and premium returns per Insurer
•Designing and develop insurance policy documentation, including policy schedules and other documents
•Collaborating with insurers to gather product specifications and ensure alignment with business requirements
•Testing and reviewing product configurations and document templates for accuracy and functionality
•Ensuring compliance with legal and regulatory requirements in all product setups and documentation
•Providing technical support, troubleshooting, and resolving of configured products and document designs
•Staying up to date with trends and changes in the insurance industry and ensuring best practices are applied
•Collaborating with business analysts and developers

QUALIFICATIONS AND EXPERIENCE
Qualification / Experience
Minimum Requirements:
•Proven knowledge and understanding of personal and commercial short-term insurance products

•At least 3 years of experience in a similar role
Preferably, in addition to the above:
•Exposure to third party insurance systems and processes
•Experience in designing customer communication documents in a regulated environment

TECHNICAL COMPETENCIES
Minimum Requirements:
•Experience in interpreting, analysing, and working with XML / JSON files
•Knowledge of best practices in web-based systems
•Analytical skills to identify and address setup or documentation issues
•Proficiency in Microsoft Office (Excel Intermediate to Advanced Level)

Preferably, in addition to the above:
•Basic understanding of database structures and querying
•Experience with insurance industry regulations and compliance standards
•Ability to develop and customize document templates for various insurers to their requirements
•Exposure to basic programming languages
•Jira Management tool

ATTRIBUTES
Attributes required for the position include but are not limited to:
•Strong attention to detail and commitment to accuracy
•Excellent problem-solving skills with a proactive approach to identifying and resolving complex issues
•Proficient in conveying complex information clearly to both technical and non-technical stakeholders
•Ability to work independently as well as collaboratively in a team environment
•Excellent communication skills, both verbal and written
•Adaptability to work in a fast-paced and dynamic environment
•Passion for innovation and continuous improvement
•Capable of working effectively with cross-functional teams
•Strong analytical skills to assess risks and impacts
•Commitment to ensuring the product meets customer needs and expectations
•Excellent ability to prioritize tasks and manage time effectively
•Ability to handle pressure and deliver results under tight deadlines
•Strong focus on maintaining high standards of quality

ABOUT THE COMPANY
Applicants must have the following:
•Clear ITC
•Clear criminal record
•Excellent previous employment references.
Qualified applicants are invited to apply by sending a CV to: HumanCapital@brolink.co.za before 25 April 2025.
Please note that this appointment will be made according to the company’s Employment Equity targets and strategy.