Insurance Operational Accountant

CAREER OPPORTUNITY
An exciting opportunity exists for an Insurance Operational Accountant to join the Finance Department. This position is based in Centurion.

JOB DESCRIPTION
Duties and Responsibilities:

SYSTEM ACCOUNTING
•Deposits Allocation on systems.
•Refund loading on System.
•Loading of Manual Adjustments on Admin System.
•Downloading Bank statements.
•Issuing of Deposit slip/ proof of payments per request.
•Uploading of ACB’S on collection systems.
•Uploading of Refunds on collection systems.
•Unpaid Transaction Balancing (System vs Bank statement).
•Age analysis.
•Approval of ACB’s on collection systems.
•Approval of Refunds on Banks and collections systems.
•Loading of Vendors on the system (As sent).
•Providing support to Underwriting for premium related queries.

CLAIMS ACCOUNT
•Top Up requests.
•Reconciliation of accounts.
•Providing Support to the Astute team for balancing.

COMMISSIONS
•Balancing of Commission Earner Report.
•Creating a Worksheet flow for monthly commissions.
•Analysing and confirming accuracy of data on statements before sending out to Agents.
•Creating Payment Split report to create Payment files.
•Compiling individual Agency consolidated statements and payment summaries.
•Query Handling on statements and payments relating to commissions.

OVERALL
•Managing SLAs with team Assisting with client queries.
•Assisting with client queries.
•Any other duties as assigned by the company from time to time.

QUALIFICATIONS AND EXPERIENCE
Minimum Requirements:
Matric is an essential requirement
B Com Accounting.
Work Experience
Minimum Requirements:
At least 3
-5 years’ experience in a similar role.
This is an evolving role; candidate must be prepared for changes in the work environment.
Preferably, in addition to the above:
Insurance/Financial service industry experience required

TECHNICAL COMPENTENCIES
Minimum Requirements:
•PC literate – Microsoft Office products skills (Outlook, Word, Excel)
•Well spoken.
•Client orientation.
•Attention to detail.
•Organized.
•Excellent communication skills (verbal & written)
•Proper telephone etiquette.
•Must be able to speak / read and communicate in English, Afrikaans will be an advantage.
•Must be able to handle pressure.
•Problem solving abilities.
•Responsible for the management of a team

ATTRIBUTES
Attributes required for the position include but are not limited to:
•Must be administratively driven and demonstrate excellent attention to detail skills.
•Must be results oriented and meet the required expectations of the position.
•Must have the ability to make recommendations and decisions.
•Must be a team player and able work individually.
•Excellent communication skills (must be able to communicate on all levels).
•Must be able to work under pressure.
•Must have a Positive attitude.
•Adaptability.
•Effective decision-making skills.
•Planning and Organisational Skills.
•Stress tolerance, resilience
•Client service orientation
•Attention to detail.
•Telephone etiquette

ABOUT THE COMPANY
Brolink is a leading provider of insurance administration services, providing a comprehensive range of insurance products from South Africa’s top insurers. Our portfolio includes personal insurance, commercial insurance as well as niche products such as agriculture, transport, engineering, and aviation.
As a short-term insurance administrator, Brolink provides a dedicated service to professional brokers in delivering on their clients’ business or professional insurance needs.
Applicants must have the following:
•Clear ITC
•Clear criminal record
•Excellent previous employment references
Qualified applicants are invited to apply by sending a CV to: HumanCapital@brolink.co.za before 30 April 2025.
Please note that this appointment will be made according to the company’s Employment Equity targets and strategy.