Head of Business and Partnership Development

CAREER OPPORTUNITY
An exciting opportunity exists for a dynamic, high performer for the role of Head of Business and Partnership Development, based in Centurion. This is a full-time position, which forms part of the Executive Committee (EXCO) and reports to the Chief Executive Officer.

JOB DESCRIPTION
Role Overview
The Head of Business and Partnership Development will be responsible for leading Brolink’s growth strategy through existing as well as new revenue models. The role will drive growth by identifying, securing, and managing strategic partnerships and business development opportunities. This role focuses on building long-term relationships with key stakeholders, expanding the company’s market reach, and unlocking new revenue streams through innovative collaboration models.

Key Responsibilities:
1.Strategic Leadership
•Develop and execute the company’s growth, sales, and partnership strategies, in line with the company strategy.
•Identify new market opportunities, analyse competitor strategies, and recommend strategies to increase market penetration and competitiveness.
•Lead and inspire a team of sales professionals, fostering a culture of high performance, entrepreneurship, collaboration, and continuous improvement.

2.Partnership Development
•Identify, evaluate, and pursue strategic partnership opportunities to drive business growth
•Build strong relationships with potential partners, clients, and industry stakeholders
•Negotiate new partnership agreements, ensuring mutual value creation
•Oversee the development and implementation of sales and distribution plans, ensuring effective deployment of resources and achievement of sales targets
•Grow the Brolink Brand by developing and executing marketing and branding initiatives in collaboration with internal stakeholders

3.Operational Management
•Revenue Growth & Pipeline Management driving lead generation and conversion.
•Manage a robust pipeline of prospects, ensuring accurate forecasting and reporting.

•Set and achieve growth targets through proactive outreach and relationship management.
•Establish and maintain efficient operational processes and workflows within the sales and distribution function. Identify areas for operational improvement and implement initiatives to enhance productivity, streamline processes, and reduce costs.
•Develop and implement performance metrics and KPIs to monitor and measure operational effectiveness and ensure service level agreements are met.

4.Relationship Management
•Collaborate with internal stakeholders, including the account management, underwriting, marketing, and product development teams, to align strategies and ensure seamless coordination across functions for conversions and retentions.
•Represent the company in industry forums, conferences, and events to enhance brand visibility and build strategic alliances.

QUALIFICATIONS AND EXPERIENCE
•Education:
Matric
Bachelor’s Degree in Business, Marketing or exceptional experience is required.
•Experience:
Minimum of 10 years in Partnership, Sales and/or Distribution leadership roles, or equivalent leadership position in the insurance or financial services industry. Extensive short term industry experience is advantageous for this position.
•Technical Expertise:
Excellent knowledge of the South African insurance industry’s regulatory and legislative compliance prescripts as it pertains to commercial and personal underwriting as well as Binder agreements, and premium collections.
•Leadership Skills:
Proven ability to lead, develop and motivate high-performing Sales teams to achieve year on year revenue growth.
Management of resources (Financial and Human)
•Strategic Thinking:
Demonstrated experience in aligning sales tactical plans to achieve business objectives in the short term and to develop long term business plans to grow and scale the partnership books. Strategic mindset with the ability to translate business objectives into actionable sales plans.
•Communication:
Excellent verbal and written communication skills, with the ability to create sustainable partnerships with key stakeholders.

DESIRED ATTRIBUTES
Attributes required for the position include but are not limited to:
•Strategic mindset with the ability to translate business objectives into actionable sales plans
•Innovative Mindset: A forward-thinking approach to blend Insurance and technology for the insurance industry
•Commercial and Entrepreneurial outlook: A strong financial focus which continuously creates links between mutually beneficial partnerships and business growth
• Problem-Solving: Strong analytical skills and the ability to address complex challenges effectively
• Adaptability: Ability to thrive in a dynamic environment and manage multiple priorities
• Collaboration: A team player who works well with cross-functional teams and external partners

KEY PERFOMANCE INDICATORS (KPIs)
•Growth of revenue, profitability and strategic partnerships
•Security Metrics: Minimize security incidents and ensure compliance with data protection regulations.
•Budget Adherence: Manage technology budgets effectively, achieving cost savings where possible.
•Team Performance: Build and maintain a high-performing Sales team with high engagement

ABOUT THE COMPANY
Established in 1994, Brolink is a leading provider of administrative insurance technology solutions in South Africa. We specialize in delivering innovative digital platforms and services to the insurance industry, focusing on short-term insurance systems and portfolio administration. Our mission is to connect brokers, insurers, policyholders, and partners through dynamic and innovative IT and expert people-driven solutions. Our vision is to be the leading administrator and digital technology and integration platform provider for short-term insurance. Brolink is an independent subsidiary of Santam, a Top 5 Top Employer in SA for 2025.
Applicants must have the following:
•Clear ITC
•Clear criminal record
•Excellent employment references

Our values are Excellence, Integrity, Fairness, Innovation.
Our Vision is to be the leading digital technology and integration platform for short-term insurance.
Qualified applicants are invited to apply by sending a CV to: Careers@brolink.co.za with the subject line: Application: Brolink Executive Head: Strategic Partnerships and Business Development.
The closing date is 07 April 2026.
Please note that this appointment will be made according to the company’s Employment Equity targets and strategy.