Training Business Consultant

CAREER OPPORTUNITY
An exciting opportunity exists for a Training Business Consultant to join the Training Department. This position is based in Centurion.

JOB DESCRIPTION
Duties and Responsibilities:
•Coordinate the day-to-day administration and logistics of the scheduled face-to-face and online training courses
•Create training strategies, initiatives, and materials
•Be the first point of contact for enquiries relating to customers/clients
•Coordinate and monitor enrolment of delegates
•Conduct product training / assessments distribution and system training
•Create, test and review training material
•Keeping up to date with all system changes and enhancements
•Assist with training ad-hoc projects
•Assist Broker consultants and business when required
•Assist business with Commercial and Personal Lines Underwriting and Claims
•Willing to work overtime when required
•Willing to travel when required
•Ad hoc Tasks – One Drive – SharePoint / TCF / PPR etc.

QUALIFICATIONS AND EXPERIENCE
Qualification
Minimum Requirements:
•National Senior Certificate
•Regulatory Examination
•Short term insurance full qualification NQF 4
•At least 3 years’ experience in Personal Lines and Commercial Lines
•Facilitation and train the trainer certificate
•Fully Bilingual – English and Afrikaans – speak, write and read
•Microsoft Word / Excel / Outlook / Power Point
Work Experience

Minimum Requirements:
•At least 3 years’ experience in the short-term insurance industry
•Must have Commercial and Personal Lines insurance experience
•Must have people skills

ATTRIBUTES
Technical Competencies required:
•Understanding of learning theory.
•Understanding of training methodologies
•Training support materials
•Trainer administration
•Facilitation skills
•Strong customer service skills
•Strong interpersonal and communication skills (all levels)
•Excellent IT and formatting skills

Attributes required for the position include but are not limited to:
•Strong written and verbal communication skills (English and Afrikaans)
•Building and maintaining relationships with all internal (managers, employees, clients) and external stakeholders
•Appreciation of business requirements and concepts
•Conflict handling and / or resolving skills
•Must be able to analyse and solve problems
•Full knowledge of all products provided by the company and Insurer’s
•Efficient and organised with good attention to details
•Ability to work under pressure, to multi-task and prioritise
•Marketing and Sales
•Willingness to develop and grow with the company
•Team player
•Ability to handle and work under pressure
•Strong planning, organising and decision-making skills
•Attention to detail – must be technically very experienced
•Confident and enthusiastic
•Accept accountability and responsibility
•Reliable and dependable
•Maintaining a fit and proper status in terms of FAIS
•Comply with the regulatory provisions and requirements of FAIS
•Adhering to internal policies and procedures
•Continuous professional development

ABOUT THE COMPANY
Brolink is a leading provider of insurance administration services, providing a comprehensive range of insurance products from South Africa’s top insurers. Our portfolio includes personal insurance, commercial insurance as well as niche products such as agriculture, transport, engineering, and aviation.
As a short-term insurance administrator, Brolink provides a dedicated service to professional brokers in delivering on their clients’ business or professional insurance needs.
Our mission is to connect brokers, insurers, policyholders and partners through our dynamic and innovative IT and expert people driven solutions. Our vision is to be the leading administrator and digital technology and integration platform provider for short-term insurance.
Applicants must have the following:
•Clear ITC
•Clear criminal record

•Excellent previous employment references.

Our values are Excellence, Integrity, Fairness, Innovation.

Our Vision is to be the leading digital technology and integration platform for short-term insurance.
Qualified applicants are invited to apply by sending a CV to: HumanCapital@brolink.co.za before 4 November 2024
Please note that this appointment will be made according to the company’s Employment Equity targets and strategy. Provided you are not contacted within 2 weeks of job application deadline, please consider your application unsuccessful.