Business Development Consultant: DBN

An exciting opportunity exists for a Business Development Consultant: Durban to join the Underwriting Department.

Duties and Responsibilities:

• Identify market opportunities for your area of responsibility and produce a Business Plan that reflects how to develop, and manage prospects.

• Retain existing base and grow it to help ensure Brolink Sales targets for the GWP and profitability are met and exceeded.

• Maintain and accurately report on the sales pipelines, to ensure that GWP targets will be met or exceeded

• Assist with and track larger renewals, and cancellations within portfolio, to ensure a high retention rate of business.

• Develop the Broker portfolio, and effectively onboard new brokers, whereby the Business Development Growth.

• Targets are achieved through influence and persuasions.

• Strategically analyze the Brokers business plan and identify future business opportunities for development.

• Implement agreed underwriting measures aligned to underwriting and Insurer mandates to attain targeted loss.

• Ratios and rates

• Ensure adherence to the Regional Teams Sales plan.

• Actively assist with portfolio management and policy screening, to ensure that profitability targets are achieved.

• Deliver and enhance client satisfaction of the highest level by working with brokers to map and determine their

• Business needs in delivering superior client service.

• Effectively assist by redirecting service complaints, to the correct division and manager, in order to resolve all complaints received from brokers or clients.

• Track Productivity levels by successful completion of Internal systems.

• Maintain correct and updated broker contact information, correct broker agency details, and ensure that changes in agencies are correctly communicated and updated on all required systems.

• In collaboration with Underwriting and other departments ensure that technical and operational underwriting standards, procedures and controls are complied with

• Follow laid down procedures for on boarding; development and maintaining of business

• Follow laid down procedures for submission of ex gratia claim motivations

• Actively promote relationships with key role players in your broker portfolio, and the management team of Brolink. Also manage the relationship between the broker and support teams at Brolink.

• Effectively identify, and action cross selling opportunities with other divisions within the Company.

• Assist with credit control management on assigned portfolio, in order to retain GWP.

• Assist with portfolio management actions, and compliance requirements.

• Effectively identify and report compliance breaches, and implementation of compliance requirements post audit.

• Track provisional and actual premiums raised under group schemes, to maintain correct GWP levels.

• At all times adhere to your agreed delegated authority agreement.

• System training to broker and any other requirements

Business Accountabilities
• Analysis Governance and risk management

• Executives
• Underwriting and Claims Manager
• Underwriters
• Claims
• Credit control
• Specialist divisions
• Portfolio management teams
• And any other department within Brolink

• Brokers
• Industry Associations
• Insurers

Minimum Requirements:
• Matric
• Higher certificate and higher
• Bachelor’s degree in business, marketing or related field
• FAIS compliant
• Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint
• Comfortable using a computer for various tasks.

Work Experience
Minimum Requirements:
• Commercial and Personal Lines experience – minimum 5 years
• Sound experience in Sales with a strong presence in the Broker community – minimum 5 years
• Cold calling

Minimum Requirements:
• Sales and marketing
• Sound understanding and knowledge of the South African Insurance market
• Sound knowledge of statutory and legislative requirements
• Maintain up to date knowledge of local markets and industry sectors.
• Sound knowledge of Brolink and its business strategy and objectives
• Sound understanding and knowledge of Commercial and Personal Lines Underwriting
• Continuous personal development, through relevant internal and external training, including but not limited to product training, financial training, and survey training
• Sound understanding and knowledge of Brolink’s products
• Maintain up to date knowledge of local markets and industry sectors.
Travel and Other Requirements:
• Extensive travel in the role
• Driving license required

Attributes required for the position include but are not limited to:
• Analysis
• Attention to detail
• Commitment to excellence
• Effective Delegation & Leadership
• Oral and written communication
• Planning and organizing
• Teamwork
• Flexible in duties performed
• Ability to work under pressure
• Positive attitude
• Entrepreneurial thinking and identifying sales opportunities
• Resilience

Brolink is a leading provider of insurance administration services, providing a comprehensive range of insurance products from South Africa’s top insurers. Our portfolio includes personal insurance, commercial insurance as well as niche products such as agriculture, transport, engineering, and aviation.
As a short-term insurance administrator, Brolink provides a dedicated service to professional brokers in delivering on their clients’ business or professional insurance needs.
Applicants must have the following:
• Clear ITC
• Clear criminal record
• Excellent previous employment references.
Qualified applicants are invited to apply by sending a CV to: before 31 July 2023.
Please note that this appointment will be made according to the company’s Employment Equity targets and strategy. Provided you are not contacted within 2 weeks of job application deadline, please consider your application unsuccessful.

Do you want to apply for this position?

Send your CV to and start your subject line with: Business Development Consultant: BDC

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